Business & Property

Channel Customer Complaints To Positive Business Growth

Running your business means you have to deal with customers. They can give you positive feedback or complaints. Most business owners often deal with customer’s complaints negatively. However, customer complaints need to be dealt with positively instead. Business leaders must know how to deal with customer complaints and channel them into positive lights for business growth. Customer complaints are not always give negative image to your business. You can turn them into positive power and a drive to motivate your own business. 

Dealing with customer complaints

Your business, no matter what stage it is in currently, may receive criticism especially from dear customers. However, it can be dealt positively. You can in fact channel each one of complaint into actionable activity and approach to drive your business growth. Then, you can change them into positive customer experience instead. In the end, it will bring positive light to your business. Here are what you can do to deal with customer complaints with positive lights:

Always track your customer feedback in your business platform and monitoring them. Then, try to understand what they complained about whether it is your product or service. Try to categorize their complaints into different category such as feature or improvement. This will make it easier for you to decide which one to prioritize. Always listen to each one of your customer complaint, respond immediately, and take the right action. 

Make sure that your customers know that they are heard and that their complaints are being resolved. If it is something that you cannot solve immediately due to technical issue or something, then, make sure that your customer are also aware of that. However, inform when you will get back to them so they know what to expect. Letting your customer hanging is definitely not a good idea. However, don’t promise your customers immediate solution if it is something that hard to fulfill in reality. 

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Your customers complaints can be used as positive improvement. With many customers complaints about the same thing for example, it may indicate that you have formed bad habits that affect them negatively. Feedback even in a form of complaint can be used to identify the real issue your business is facing. Thus, do not be afraid of customer complaints because they bring benefits for your business growth and development. 

You can improve your marketing strategy and operations through customer complaints. Use them as opportunities to make positive improvements for your business. Through negative feedback, you know where your business is lacking so you can look for something to move forward. 

Customers sending negative feedback should be seen as care and attention. If they don’t care, they won’t even bother sending you complaints. You can also use your customer complaints as indicator of what might have other customers are experiencing. This can be used as a chance for you to show them that you care. You can improve your system and operations so all your customers both the existing and future ones have a better experience. 

Business & Property

Villas in Seminyak Luxurious & Unique Lifestyle

Villas in Seminyak have a special place and has become the top-of-mind for every traveler, tourist and investor. It is believe that Seminyak with its unique spell, brings a more vibrant and new experience to the table. In addition, not only real estate sector standout in the area but more category make into the list. For instance, entertainment, business, legal, travel and leisure, healthcare, any other that you could mention of.

Villas in Seminyak

Meanwhile theres always something unique about the region. The region with loads of housing, hotels, market and entertainment center make the community more engaging. Furthermore, with the development and modernisation, Seminyak region still holds a strong belief and cultural heritage. They mostly implement those value in their daily lifestyle which attracts more tourist to come.

Luxurious & Unique Lifestyle of Seminyak

Seminyak essentially represent the cultural value of the island. While walking through the lanes of Seminyak, you’ll see the different ambience and lifestyle going around the area to other city. We usually get sight of tourist and traveller walking by the side road with its casual outfit. Moreover, these crowd are keeping Seminyak region alive for 24/7.

Villas in Seminyak Living Room

Besides the lifestyle, crowd in Seminyak tend to live in luxurious way. With the provided 5 star accomodation, michelin star restaurant and big shopping malls will only satisfy their social status. For instance, their accommodation type is one of metric that justify their lifestyle and social status. Sometimes, the villas or accommodation would suit to the updated lifestyle to match the buyer demands. Ranging from cottage, villas, hotels and guest house are doing the same approach.

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Experiencing Sophisticated Life with Seminyak Villas

How it Influenced Villas in Seminyak?

More of vacant land are getting replaced overtime to provide facilities and modern living lifestyle. However, big portion of that are not only to build an entertainment center and business but also for real estate and property. With the growing trends and modernization come in to place, it is without a doubt that Villas in Seminyak are influenced by these trends.

Villas in Seminyak Room

Currently most of Seminyak villa are build in stunning, define by luxury and elegant interior or exterior. Moreover, the whole complexes are wrap in the mix of western and balinese essence to bring an enhancing living experience. With this modern villa unit, tourist will get the advantage to live in a exciting environment with the improvement of their living standards.

Decent Villa in the Heart of Seminyak

A decent and luxurious villa can be describe and starts with its concept and style. For instance this brand new luxury and stylish villa seminyak, its the wildest lifestyle concept there is to be lease. Spread across a 4.5 acre of land with open space accompanied with garden and swimming pool make this villa standout amongst other.

Features 4 spacious bedroom, complete with its cozy bathroom, full furnished and luxurious furniture that provide great quality and comfort. Worth to mention additional offers of an open living room, full set kitchen, dining area, car port, event space, heating.  These justify the Villas in Seminyak position as one of the best in region.

Ideal purchase as an long investment or as residential retirement home. Enquire this villa with the leasehold for 30 years and price ranging up to $6XX,XXX

Business & Property

Digital Marketing For Beginners

With the pandemic, there has been major shift happening to the marketing. It is unavoidable. Therefore, many businesses jump into digital marketing to ensure the business still run as effective as possible. However, digital marketing is not as simple as it seems. For those businesses who have had digital footprint before, it might not be so surprising. However, it is different for those who have never set their foot on digital path. 

digital marketing for beginners

Digital marketing to work effectively for beginners

Digital marketing is not something new but not all business use it. Some business stay in conventional way to promote and sell their products or service. However, the pandemic has forced every type of business to think and work harder to run business effectively without risking their safety and their customers’. Therefore, even the way digital marketing approach today is a bit different. It should be done with thorough plans. 

To make sure that the digital marketing strategies you use is going to be effective, you have to know who your customers are and what they like. You can find out what makes your existing customer keep coming back to you. What factors that make them stayed until now. The information you gain from the research can help you to build an accurate profile for your target customers. 

In digital marketing, you will rely so much on the contents. If you deliver a very simple content without any purpose or interesting points, it will be forgotten. Even if you have had already some accounts in online platforms, you still have to make something new for your contents. You can start blogging but it should not be contained only paragraph after paragraph. You need to make sure that your contents have value to your readers. Aside from blogs, you can also provide variety of contents such as videos, guest posts, case studies, etc.

If you have the budget, you can also use paid advertisement to promote and sell your product/service more. It costs you money but if it’s worth it than why refuse it. You can use digital paid advertising such as Google Ads. Other platforms such as social medias also offer paid advertising you can buy to optimize your marketing. You can start with the one that doesn’t cost too much. 

Email can still be used in today’s digital marketing strategy. It might look old but still considered effective because emails can serve as reminders for customers. You can announce upcoming launch, offer deals, and more with emails. Your customers will also stay up-to-date with everything they might need from you. Make sure that the contents of your email are high quality.

It might be challenging for those who are new with digital marketing. However, it can be a great lesson to gain because digital marketing will keep advancing in the future even after the pandemic ends. Thus, learning and improve your digital marketing is a good investment for your future with your business. 

Business & Property

Seminyak villas for rent, A Perfect Accommodation For A Summer Holiday

Bali, a small fabulous island in the middle of the Indonesian archipelago that offers extraordinary pleasure. Bali has many beautiful villas that offer a soothing stay for tourists. Maybe a lot of people are confused about why Bali is crowded during the holidays especially during the summer season. When talking with travelers, you will find that each has different reasons for why they love the island of Bali. Seminyak villas for rent are increasingly becoming the talk and demand of traveler. Villas in Bali offer amazing views, ranging from beach views, rice fields to rice field views.

Seminyak villas for rent with a premium facilities

Seminyak villas and planning your holiday

Seminyak is indeed the best and most popular area today among travelers. When researching its development, Seminyak has undergone many changes and become an area that never dies. Bars, restaurants, bars, and star hotels increasingly show their existence for the convenience of travelers. Seminyak villas for rent will be easier to find with many choices to suit your needs.

People know the Seminyak area as an expensive area. It is undeniable that there is much pleasure that travelers can get in the Seminyak area. It’s possible for travelers to spend a lot of money to be able to enjoy the fun of the day. Maybe some people still fail to look for a villa with the assumption that the price is very expensive. Planning a vacation is very important especially when the summer season arrives. You can enjoy Seminyak villas for rent and enjoy the surrounding area without having to spend a lot of money.

Stay near the beach

If you really want to enjoy a pleasant vacation in Bali, looking for Seminyak villas for rent close to the beach can be the best choice. Seminyak Beach is a popular hangout and not to worry about not finding something to do. Staying at Seminyak villas makes it easy for you to find the beach just by walking. You will greatly save the budget without having to rent a vehicle.

Cheap activities around Seminyak villas for rent

Travelers from countries such as Australia and America realize that their currencies are more advanced than Bali. They will find lots of cheap activities around the Seminyak villas for rent area. Some villas offer many activities ranging from diving, surfing, to enjoying the cool air in Ubud.

When people get the chance to vacation in Bali and live in Seminyak villas for rent that is close to the locals, many new things will be discovered. Enjoy the unique culture, play by the beach, and the tranquility of rural areas. Seminyak villas for rent usually offer a wealth of information for a variety of indoor or outdoor activities. The staff who work will provide destination information for tourists to explore the beauty of Bali for the summer holiday.

Business & Property

Expand Your Industry Knowledge Through Networking

Networking is important part of running business because it is how you can expand your industry knowledge as well as connect with more potential customers and colleagues. Networking is not only for extrovert entrepreneurs. Even if you consider yourself introvert, you still need to do networking if you want your business to grow. Networking gives you access to connect with more people who can contribute in your business’s growth and success. 

Networking with other fellow entrepreneurs

Expand Your Industry Knowledge Through Networking

Meeting up with fellow entrepreneurs as business leaders benefit you because you may gain new knowledge or information you can use to build your business. Thus, you can spare your time to meet up with other fellow entrepreneurs especially in your area. This way, you can foster your business relationship effectively and immediately in person. 

Attend events for local business

There must be some events or meetups for local group. This way, you can get out of your business and meet new people. This is one of the best way to get inspiration as well. Not only does you get more contacts to save, you also earn more knowledge that will be useful for your career. Attending local group events or meetups can be fun. 

Help other local business

Networking can also be in a form of helping other local business. However, you need to be selective in helping other in business. Choose the one with good reputation in the area. This is a good way for you to access their networks as well. Not to mention that by helping other reputable business owners, you can slowly build your own reputation and credibility. 

Sharing with fellow non-competitive entrepeneurs

Expand Your Industry Knowledge Through Networking

Meet more fellow entrepreneurs who are noncompetitive can do good for you. It is because you can talk and share more without feeling intimidated. There will be mutual understanding created during conversation. Noncompetitive markets are great place to share knowledge and information in more comfortable environment. The situation itself is noncompeting so there is no burden. You will join more open, honest, and valuable conversation. 

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Take initiative to meet other fellow business

You can also take initiative to meet other fellow business owners and entrepreneurs such as by hosting meet and greet. You can invite local entrepreneurs to a meet a greet you host at least once or twice a year. Make sure that the time is after work hours so everyone is more comfortable to attend the event without leaving their responsibility. You can exchange ideas and knowledge over cocktails. You can also host more casual and non-formal networking events. Make it more fun to enjoy so the process doesn’t really feel like business networking. 

Do not expect anyone to do favour for you

Networking is not only about finding people who can give you something to build your business more successfully. So, do not always hope for people to give something for you. You can give without expecting anything in return as well. You can learn how to lead with kindness. During the networking events, try to demonstrate genuine interest in someone other than yourself. Give your input or ideas to others without expecting the other to do the same. This way, you will be surrounded by other genuine people. 

Travel & Leisure

Unwinding and Diving in Amed

Unwinding and Diving in Amed

If you are thinking of having a blissful break on Bali—without all the parties, busy shops, and other worldly pleasure you might be thinking of Ubud. The centre of Bali’s cultural heritage; the inspiration for yogis, the place where you want to find the best healing for a tired soul. But you might not know that Ubud is not the only place in Bali blessed with tranquility. Shift your gaze to the north east coast of Bali and you will find Amed, a peaceful diving hub in Bali that’s blessed with slow-paced living and disarmingly relaxing atmosphere. Amed is the place where you can get away from all that distracting noises and get soothed by simple pleasure from mother nature. This little fishing village is considered as one of the best dive sites in Bali, yet it still remain below the radar from other mainstream travelers. Amed is still that little charming village without loud and noisy nightclub or pretentious restaurant. That’s why Amed is the best gateway to have some quiet time and amuse yourself with the superb marine life under the calm waves. 

Go to Amed for Series of Marvellous Diving

You might know Amed as a little village with one great dive site, but it’s more than that. Amed is actually comprise with series of fishing and diving village dotting over the fourteen kilometres of Bali’s east coast. When you visit Amed for diving, you are bound to visit its neighbouring villages; the Jemeluk, Bunutan, Lipah, Selang, Banyuning, and couple others. Each have their own dive site and underwater attraction. 

Some Light Snorkeling for the Afternoon 

Unwinding and Diving in Amed

Too much for a dive but still want to enjoy Amed’s magnificent blue water? Head up for snorkeling. Amed is not limited for diving—snorkelers are very much welcomed! The Jemeluk Bay is one of the greatest spot for snorkelers. The currents are calm, the water clear, and the fishes are so lively. It also has stunning underwater temples, a manmade artificial reef to provide new home for the fishes!

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The Volcanic Beach Sands in Amed

When you come to Amed, you might stumble upon totally different beaches. Unlike the majority of beaches in Bali with their iconic golden white sands, Amed’s beaches are black. Like, totally black. It give a nice difference than your regular Bali holiday. The black sands was made from the remains of volcanic lava coming from Mount Agung. That majestic mountain looming just behind the Amed beach. Grab a fresh coconut drink or cold Bintang beer for some relaxing afternoon in this black sand beach. 

Go to Amed and forget your problems for a while. Stay in the idyllic village and immerse on the natural beauty of Bali!

Business & Property

Running Business In The Middle Of Coronavirus Outbreak

The heartbreaking situation keeps happening following the Coronavirus outbreak in many countries all over the world. The virus that has started in Wuhan, China has spread around the world. Lots of countries even outside of Asia are affected by this virus. There have been many deaths and current patients because the cure has not been found. In fact, it is hard to create vaccine in short time especially because this is kind of new. It is not easy to fight a family of virus at the same time. The Coronavirus outbreak has affected many sectors including business. 

How to protect your business from Coronavirus

Taking immediate response following the Coronavirus outbreak is important. In China, lots of businesses have been affected. It is not easy to handle this sudden situation. The virus continues to spread all over the world. It is important for you to develop a plan to protect your employees and business. 

First thing first, make sure to inform your employees about the current situation of the virus spread and effects. This is a way to alert them so they know how to protect themselves and their families to in this situation. Inform your employees of how to practice good hygiene anytime and anywhere. You have to provide disinfectant wipes and bottles of hand sanitizer in all common areas of your business. Always remind your employees to wash their hands at least 12 times per day. During this time, it is best to encourage your employees to avoid handshakes. Also, inform them to avoid touching their faces. 

Make sure to let your employees know that if they feel even slightly under the weather, it is best for them to stay at home until they get better. It is because people in a state of weak immune system are easily infected by the virus. It is better to play safe rather than putting their coworkers and customers health at risk. During this situation, open communication is the key. Make sure everyone is informed about the current situation and what kind of response that you give. Thus, everyone knows where they stand and what to do. 

Aside from protecting your employees and their families, you also have to protect your business. Lots of business in many countries have been affected both directly and indirectly due to the spread of the virus. It is possible that your business will be affected too. You need to plan something to protect your business from a downfall. Always keep an out of possible daily interruptions such as shipping and deliveries. Make sure to point someone who can do it with vendors and supplier on daily basis.

It is also important to protect your liquidity following the virus outbreak. You have to anticipate the worst scenario. Communicating with your banker is essential. You have to know if there is possible shutdown. What will happen if it truly happens. You need to know if you still have enough liquidity or cash on hand to continue your business for functioning.  

Business & Property

Bali Long Term Villas Options for Different Foreign Needs

Bali, an island full of character and warmth from tropical weather to friendly local people, welcomes tourists. In fact, all travelers’ vacation needs are met in Bali from enjoying the beach, rafting, diving, surfing, trekking, and various other action-packed adventures. A visit to Bali does not only satisfy your enjoyment of sports and adventure. A variety of hotels and villas ensure you get the best accommodation. In fact, many foreigners decide to stay and look for Bali long term villas, both working and retired. Bali with its challenging land structure and unspoiled nature invites many cool people to use it. Foreigners already know how to enjoy the fun while living in Bali. The choice of Bali long term villas is very diverse, ranging from the countryside with a calm atmosphere, in the mountains with cool air, along the beach, to the area full of fun.

Bali long term villas with a private pool, living room semi outdoor and other premium facilities

Bali long term villas to save money

Most Bali long term villas combine design with an elegant lifestyle with premium amenities. Private swimming pool, garden, semi-outdoor living room, semi-outdoor dining room, internet connection, garage and bedroom options that you can adjust to your needs. Compared to renting a hotel room for each visit to Bali, then deciding to look for villas will really save you money. Especially if you are a foreigner and your job requires that you stay in Bali for a long period or years.

Most foreign workers will certainly bring their families along. Bali long term villas ensure the comfort and pleasure of your family while staying in Bali. Various facilities will certainly greatly help your family to adapt quickly. Swimming pool facilities can get rid of the boredom of children throughout the day.

Many Options for Different Foreign Needs

Many foreigners come and return for business or holiday. it is very easy to find Bali long term villas that suit foreign needs. Let’s see the choice of villas according to foreign wishes and needs.

Jimbaran, Nusa Dua & Ungasan area

bali long term villas Jimbaran area with incredible view

Jimbaran & Nusa Dua area is very popular and has a slightly calm atmosphere compared to Kuta, Canggu, Seminyak, and surrounding areas. While the Ungasan area is in a higher area with cool and calm air. Although a little far from the crowded area, all your daily needs are very easy to find. If you want to stay in a quiet and cool area, you can look for Bali long term villas among the three areas.

Seminyak area

Bali long term villas Seminyak area with a private pool and 2 bedrooms

Seminyak is one of the very popular areas to get pleasure all day long. There will be many choices of restaurants, clubs, bars of international standard to spoil your tongue. Foreign workers can find cuisines with a taste that may be very similar to the typical country of origin. It is very easy to reach the beach and can probably be reached on foot. If you and your family want to live in a crowded area with all the international facilities, the Seminyak area can be an option for you to look for villas.

Ubud area

Bali long term villas ubud area

Not much fun that you can get like in the Seminyak area. You will find a lot of calm, coolness without the slightest crowd. Choosing Bali long term villas in the Ubud area means you really like living in a rural area with a view of rice plants. The distance from Ubud to other areas may be quite far, but when your goal of staying in Bali is to find calm and peace, then the area of Ubud is perfect.

Sanur area

Bali long term villas sanur area

The Sanur area is perfect for enjoying the sunrise. In fact, the Sanur area is indeed occupied by many foreign pensioners. the distance from Sanur to the airport or to other areas such as Seminyak, Kuta, Ubud, Jimbaran, and surrounding areas is not as far from the Ubud area. The choice of Bali long term villas in the Sanur area may not be as much as in Seminyak, Kuta, or other popular areas. But the advantage is, you can get a villa at an affordable price.

Business & Property

Attracting More Customers to Increase Your Customer Base

Your business will run smoothly if you have solid customer base. It is also important for your business to have growing customer base. Thus, attracting more customers is a must if you want your business to keep growing positively. Of course, attracting more customers is not an easy task. You need to plan for the effective strategies so that the goal can be achieved. Not to mention that there are many variables that can stop your customer base to increase.

Increasing your customer base

Building successful business takes time because there are many things you have to deal with. Attracting more customer is also a continual thing. It is not a one-time-done thing. You need strategies to keep attracting new customers while keeping the existing ones. Here are several strategies you can use to attract more customers.

Happiness-Inducing Offers

Offer something that can make your customers feel happier. Buying experience needs to be satisfying for customers. Thus, you need to apply a strategy to improve their buying experience. For example, you can offer discounts and promotions. Consumers are still looking for deals and values. Thus, those kinds of offering can be effective to lure them in. New customers will be attracted and it is possible for them to stay loyal to you.

Referral Points

Ask for referrals from your current customers to attract the new ones. Ask them politely and actively to get some referrals you can use to attract new customers. You can create your own creative approach to solicit referrals especially from loyal and satisfied customers. This is also a good way to show your reliability and credibility. New customers will see why your current customers are so loyal to you. When you know a customer feeling happy with their buying experience, follow them up to ask for referrals.

Good Brand Awareness

To attract more customers, you have to raise brand awareness. You can do it by active networking, you can go meet new people in some local communities. You can introduce yourself and let them know who you are and what you do. Try networking with more humble approach where you offer some helps instead of asking for some favors from others.

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Increase Your Online Presence

To attract more customers, you need to increase your online presence as well. The power of online community is not a joke. Take advantage of them by updating your website or social media regularly. This makes your website easier to find. Also, make your social presence more interesting to see. You can improve your site design, or post quality and relevant contents.

Showcase Your Expertise

Do not shy in showcasing your expertise because it can be your weapon to gain trust from new customers. Try generating interest or creating buzz to attract new customers. You can do it by volunteering to speak on industry panels or workshops. This way, you have more opportunity to showcase your expertise which can make people trust your credibility. Its a good way to make good impression. Also, try to be more active in participating with some community events to raise your profile.

My Blog

Spending Days and Nights in Komodo Liveaboard; How Does It Feels

Spending Days and Nights in Komodo Liveaboard; How Does It Feels

Long has travelers heard about liveaboard trip sailing across Komodo. A sea journey to reach the remote and famous Komodo National Park, where the last of dragons live in harmony with its villagers. Voyage to visit lesser known islands, mysterious and vibrant with its rustic charms. Many has listed Komodo liveaboard trip to their wish list to get a taste of this unorthodox travel and a glimpse of the life on board.

See the First and Last Ray of the Sun

When was the last time you get up and actually enjoy the morning time without rushing to go to the office? Waking up in Komodo liveaboard, you will be greeted by the first morning light of the sun. Feeling the morning breeze sweeping past your face. Enjoying a calm morning while waiting for the crew to prepare hot, delicious breakfast. At the end of the day, you will feel the serene feeling from seeing the sun sink back on the horizon. And when the night falls, billions of stars spread on the clear, unspoiled sky.

Living a Slow yet Adventurous Living in Komodo Liveaboard  

Spending Days and Nights in Komodo Liveaboard; How Does It Feels

Sailing in Komodo is both fast-paced adventures and a slow living in all simplicity. A day run so fast when you are busy walking with the Komodo dragons, exploring Padar and other islands, or swimming with the fishes. But the time pass when you are doing nothing but waiting for the ship to sail to the next destination will feel so slow—in a good way. Every moment passing is so peaceful and eventful. One of our favourites; lying down in beanbags while watching Komodo’s pristine sceneries past by.

Spending the Days Trekking or Beach Walking    

Not a dull day pass when you are on Komodo liveaboard trip. Morning and afternoon usually filled with either island trekking, beach visits, or underwater exploration. Everything feel so new and wondrous!

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Plunge with Komodo Diving Liveaboard in Labuan Bajo

Submerging to the Wonderful Ocean World

Diving are usually done at the mid-day, unless you are sailing on diving liveaboard where they dive as early as 6 am in the morning and 7 pm at night. Komodo, aside from its prehistoric beasts, is renown for its underwater beauty. It’s one of the richest water in the world where more than 250 species of corals and more than 1,000 species of tropical fishes called it home.

Doing Nothing in Komodo Liveaboard

Without phone signals and cable TV, you might think you’ll die out of boredom. No social media feeds to distract your attention, online videos to fill the time, or people to video call with. But that’s how you would appreciate all the fine details of simple live on Komodo liveaboard. To do nothing, to separate yourself from the world for a while, and to just getting absorbed in the stunning beauty of Komodo’s landscape.